PIM Capital sets new standards in cross-jurisdiction fund solutions

Fund solutions specialist PIM Capital has been named Best Cross-Jurisdiction Provider – Sub-Saharan Africa and Trusted Partner in Fund Oversight & Risk Management by The European, recognition that confirms its reputation for independence, client focus and setting new standards. Here, founder and director Shane Peters discusses the firm’s model and its commitment to long-term partnerships

When it comes to fund administration, bigger is not always better. Scale may grab headlines, but it often also brings outsized headaches. PIM Capital, an independent and entrepreneurial fund solutions provider, is redefining fund administration as a partner rather than simply a service provider.

PIM Capital is honoured to have been named Best Cross-Jurisdiction Fund Solutions Provider – Sub-Saharan Africa, and Trusted Partner in Fund Oversight & Risk Management by The European. This recognition is significant, not just because two business units were named best in class, but because the awards confirm what clients already know: that PIM Capital is setting new standards.

With no outside shareholders and no private equity backers, the team at PIM Capital is under no pressure to chase short-term returns. As an independent business, we are free to focus entirely on what we do best: setting up and administering investment funds across multiple jurisdictions.

Unlike many competitors, PIM Capital has no conflicting licences or business units that divert resources into corporate administration or trust services. We know what we are, and we know what we are not. We don’t want our team getting distracted by ancillary services that distract from our core mission.

Similarly, we don’t want our experts wasting time filling in time sheets. Our model is based on fixed or asset-based fee arrangements, which directly aligns us with our clients’ growth. It’s a simple principle, but a powerful one: when clients succeed, PIM Capital succeeds.

The team is as invested in the success of each fund as the managers who run them. That shows up in the way we work, which is less like a back-office processor and more like an in-house product development partner.

Where most administrators simply take instructions, PIM Capital leans in. If a client’s lawyers draft documents that don’t quite match the fund’s objectives, our team is in the room saying, “This doesn’t achieve what our client wants. Here’s what might work.”

Our teams understand the product from inception so when it comes to oversight and reporting, we know exactly what’s in the fund and why. Unlike administration teams who must be educated and re-educated about a client or fund’s operations, PIM Capital clients don’t need to spend time briefing staff and bringing new team members up to speed.

Another key to PIM Capital’s success is its global footprint. The firm operates lean, senior-led teams in Cape Town, Johannesburg, Mauritius, Guernsey and Botswana, giving us reach across established and emerging markets.

This isn’t just a matter of ticking boxes on a map. Teams collaborate across jurisdictions in a truly global operation. A client structuring a fund across, say, Mauritius and Guernsey, is working with one cohesive team. That cohesion has helped PIM Capital compete directly with some of the world’s largest listed administrators and custodians, and win.

Also, clients appreciate PIM Capital for what we don’t do. There’s no internal turf war between teams in different departments or even jurisdictions. There are no bloated offices full of nameless staff you will never meet, and there is definitely no obsession with timesheets and billable hours.

Because the firm doesn’t bill by the hour, we are all incentivised to make processes smarter and more efficient, not slower and more complicated (to generate more hourly revenue). Clients have a clear sense of their budget from the outset, and PIM’s focus is always on growing with their clients.

It’s a model built deliberately to avoid the inefficiencies and frustrations that plague larger administrators.

But perhaps the most distinctive aspect of PIM Capital is also the simplest: we care about what we do and who we do it for. A lot of businesses may talk the talk, but PIM Capital clients will tell you that we also walk the walk. The team goes above and beyond, not because it’s billable, but because they genuinely want the funds they administer to succeed.

The culture of care shows in the attention to detail, the proactive problem-solving and the willingness to roll up our sleeves and sit alongside clients in the messy early stages of structuring a product.

For clients, it is transformative. Instead of being told not to worry about the admin, they have a partner who helps them shape the fund from the ground up. This helps to ensure that the structure matches the vision and that it delivers the intended outcome.

In a crowded industry, awards can be meaningless unless they reflect real differentiation. For PIM Capital, the accolades for cross-jurisdiction fund solutions and oversight are meaningful precisely because they validate the firm’s approach.

With global reach, independent ownership, entrepreneurial engagement, and a culture of care, PIM Capital isn’t trying to be the biggest. It’s focused on being the best possible partner and growing with its clients.

ABOUT THE AUTHOR
Shane Peters is the founder and director of Prime Financial Services Group. PIM Capital was launched in 2014 by the stakeholders of the Prime Financial Services Group to cater specifically to the offshore fund needs of wealth and asset managers.

Further information
Produced with the support of PIM Capital. To find out more about PIM Capital’s fund administration and cross-jurisdiction solutions, visit www.pimcapital.mu

_{Main Image: Shane Peters – Group Founder and Director}