European insurance giants join New York summit on future of AI

Senior figures from Zurich, AXA XL, Swiss Re and some of the biggest names in U.S insurance will meet in November as the industry confronts how increasingly autonomous AI can be governed, trusted and deployed at scale

Some of Europe’s biggest insurance groups will join U.S industry leaders in New York this November as the industry faces a growing question over how much control it is prepared to give artificial intelligence.

Senior figures from Zurich North America, AXA XL and Swiss Re will join more than 200 AI specialists at The Westin hotel to discuss how autonomous AI can be deployed safely and how much control insurers should hand to machines.

The two-day event comes as AI moves beyond experimental projects and becomes increasingly embedded in insurance operations.

According to Evident’s Q4 2025 Insurance AI Use Case Tracker, which monitors publicly disclosed uses of AI by insurers, 68 per cent of publicly disclosed insurance AI deployments were generative or agentic, with agentic AI accounting for 21 per cent.

Attention is now turning from what AI is capable of to how insurers can govern, scale and trust it without creating new compliance, operational or reputational risks.

The Agentic and Generative AI for Insurance USA conference, on November 18 and 19, will examine how successful AI pilots can be expanded, as well as the impact on customers, brokers, staff and existing technology.

Ten roundtables will cover whether insurers should build, buy or configure AI systems, how autonomous agents should be monitored and tested, what companies should do when systems start producing unexpected or unreliable results and how customer trust can be protected as machines take a bigger role in decision-making.

Participants will also include senior figures from Liberty Mutual, Prudential Financial, The Hartford, Nationwide, Gallagher Bassett, MGT Insurance and Great American Insurance Group, alongside representatives from Zurich, AXA and Swiss Re.

Helen Raff, from organiser Intelligent Insurer, said: “The roundtables are where the real conversations happen. 

“On the main stage, leaders share what’s working. Around the table, they’re able to be far more candid about what isn’t – where governance is still catching up, where a build-vs-buy decision went the wrong way, where a broker relationship is being tested by AI faster than anyone expected.”

READ MORE: Card fraud accounts for more than one-in-three UK identity fraud cases. Almost 88,000 cases involving credit, debit or store cards were recorded last year, with bank account fraud pushing the two categories to nearly two-thirds of the national total.

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