Return to sender? Royal Mail’s red boxes go high-tech
John E. Kaye
- Published
- News

Britain’s famous red pillar boxes are getting a high-tech makeover with solar panels, barcode scanners and drawers big enough for shoeboxes. Royal Mail says it’s the biggest shake-up in 175 years as it battles rivals like Evri and Yodel
Royal Mail has confirmed that 3,500 redesigned, solar-powered boxes will be installed across the country in the coming months, in what the company calls the most significant update to the postbox since its introduction 175 years ago.
The new design incorporates solar panels mounted on the lid to power a digital mechanism that opens a drawer large enough to take parcels up to the size of a shoebox.
Customers will scan their item’s barcode using the Royal Mail app, which unlocks the drawer and provides proof of posting and tracking. A traditional letter slot remains in place for standard mail.
Following a trial in the English counties of Hertfordshire and Cambridgeshire earlier this year, the “post boxes of the future” will begin in cities including Edinburgh, Manchester, Nottingham and Sheffield.
Royal Mail said the move reflects the sharp rise in online shopping and the growing need for quick and convenient parcel services.
“We are all sending and returning more parcels than ever before, and this trend will only continue,” Jack Clarkson, managing director at Royal Mail, said.
The redesign aims to help Royal Mail compete with rival courier firms by making parcel drop-off as easy as posting a letter.
Main photo: SL Wong/Pexels
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