3:17 PM, March 1, 2024

Remaining human in a digital world

Executive Education
| The European |

Although it’s vital to keep up with modern technology, we shouldn’t lose sight of the value of human interaction. Founder of PocketSmart Kelly Rouse explains how the company can help you strike a balance 

Kelly Rouse, Founder of PocketSmart

I invest a lot of my time in people professionally and personally and am passionate about human resources. My mission is to relieve the stress and pressures of key stakeholders and clients, leaving them feeling confident and content by achieving promised results. 

Having worked with the Financial Conduct Authority and the Bank of England, I experienced first-hand what it means for companies to invest in their employees and how positively it impacts their overall performance and inadvertently, the company’s growth. Being a part of the HR department, which supported and advised over 2,000 employees, represented so much more than a training field for me, it gave me insight into employee-employer dynamics and the affect it has on productivity within the workplace.  

More recently, I have spent my time supporting SMEs with restructuring and internal procedures, and this has exposed me to the challenges that they face compared to larger organisations. To help businesses grow and help employees feel at home in the enterprises where they work, I decided to set up PocketSmart – an HR Consultancy and Business Support service. 

Work smarter, not harder 

PocketSmart is a value-adding HR service, both on a strategic and an operational level. We provide human resources, project management, recruitment and compliance services to a wide variety of companies. Our role in supporting SMEs and larger enterprises may appear simple, but is highly important and cannot be overemphasised. 

Many CEOs are taken away from the crux of their own business goals in order to keep up with endless demands from the HMRC and complying to regulatory bodies. They simply do not have the time to do both. HR is equally as important, as these tasks are often overlooked as an operational need for SMEs. However, no matter how big or small your organisation is, having a clear structure in place and looking after your people is essential.

The idea of PocketSmart is to support SMEs with workloads, people issues and HR, as well as other general business support. I’m taking my 20 years’ experience of working for large city organisations to working with smaller businesses by providing a friendly, affordable and value-adding HR service accessible to all companies. 

Our support network is a small, friendly team of CIPD-qualified members with over 70 years of HR experience amongst them. Our expert advisors ensure that clients are receive accurate information and experience high-level results.

Our services and advice are affordable and personable, making the process for clients an easy one. The PocketSmart services can also be tailored to meet your businesses’ needs and budget. ν

Further information 


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